Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. You will receive your refund through your original payment method.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you purchase the your item in store, you must return the item in store, or you are responsible to pay for the return shipping label.
If you purchase your item online, you will receive a shipping label from us with no additional cost to you, since you already paid for shipping.
To start a return, you can contact us at goldenmirrorboutique1@gmail.com . Please note that returns will need to be sent to the following address: 3454 Vandemark Rd, Litchfield, Ohio 44253
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), jewelry and final sale items.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded to your original payment method.
If more than 15 business days have passed since we’ve approved your return, please contact us at goldenmirrorboutique1@gmail.com